Privacy Policy

Best Instant Birth Chart ("Best Instant Birth Chart", "we", "us", or "our") operates the website https://www.bestinstantbirthchart.com. We are based in the United Kingdom. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase a birth chart reading.

If you have any questions about this policy, please contact us at [email protected].

We collect the following types of information:

• Birth chart data — name, date of birth, time of birth, and place of birth that you enter to generate your chart.
• Email address — provided at checkout so we can deliver your PDF birth chart.
• Payment information — processed securely by Stripe. We never see or store your full card details.
• Usage data — pages visited, time spent, browser type, and device information, collected via Google Analytics (with your consent).
• Cookies — small text files stored on your device to improve your experience and enable advertising (see Section 5).

We use the information we collect to:

• Generate and deliver your personalised birth chart PDF by email.
• Process payments securely through Stripe.
• Analyse website traffic and user behaviour to improve the site (Google Analytics, with consent).
• Serve relevant advertisements via Google AdSense (with consent).
• Respond to customer service enquiries.
• Comply with our legal obligations.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

• Contract — processing your birth data and email address to fulfil your order.
• Consent — using cookies for analytics and advertising, where you have given explicit consent via our cookie banner.
• Legitimate interests — preventing fraud and maintaining the security of our service.

We use cookies and similar tracking technologies on our website. When you first visit, a cookie consent banner will ask for your permission before any non-essential cookies are set.

You can withdraw your consent at any time by clearing your browser cookies and refreshing the page, which will re-show the consent banner.

We use the following trusted third-party services:

• Stripe — payment processing. Stripe is PCI DSS compliant. View their privacy policy at stripe.com/gb/privacy.
• Google Analytics — website analytics. View Google's privacy policy at policies.google.com/privacy.
• Google AdSense — advertising. View Google's ads policy at policies.google.com/technologies/ads.
• Resend — transactional email delivery of your birth chart PDF.

We retain your birth chart data and email address for up to 12 months after your purchase, in case you need to request a re-delivery of your chart. After this period, your personal data is deleted from our systems. Payment records are retained for 7 years as required by UK tax law.

Under the UK GDPR and Data Protection Act 2018, you have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you.
• Right to rectification — ask us to correct inaccurate data.
• Right to erasure — request deletion of your personal data ("right to be forgotten").
• Right to restrict processing — ask us to limit how we use your data.
• Right to data portability — receive your data in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests.
• Rights related to automated decision-making — we do not use automated decision-making or profiling.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data has been mishandled.

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. All data is transmitted over HTTPS. Payment data is handled exclusively by Stripe and never passes through our servers in unencrypted form.

Our service is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the site after changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: